Shirt Mama FAQ
SPANGLE TRANSFER FAQs
Are your designs Copyrighted?
Yes our Spangle designs are copyrighted with the US copyright office. You are not allowed to produce any of our designs on your own equipment.
What makes your Spangle transfers different?
Our transfers our made in New Jersey and we use a highest quality spangles. We also use a machine that produces a true spangle not one that looks like a sequin with the ugly hole in the middle. Ours is a solid spangle with NO HOLE IN THE MIDDLE.
What if I see a design I like but want a different color Spangle Transfer?
We have our own spangle equipment so that is no problem (12 min to change color) – Make sure you put the color change in Special Instructions when Placing the order online as and let us know the design and color and we will let you know the turnaround and cost. We have a min order of 12 transfers to make the color change.
When will my Spangle transfers ship?
If you placed an order for one of our stock spangle transfers, orders ship within 48 hours M-F (allow more time for a color change). If you placed an order for a custom Transfers please read below.
When will my custom order ship?
Most custom Spangle Transfers ship 3 – 5 business days (allow another 3 – 5 days for USPS).
How do I order a custom spangle transfer?
Just click on the link Custom Spangle Transfer
What if you don’t have a Spangle transfer I need?
We are always adding transfers to the site but if you don’t see a transfer you need contact us and see if we have it and just don’t have it on the site yet. Email Sales@ShirtMama.com or call 973-907-2090.
How do I apply a custom Spangle transfer?
Our spangle transfers use a commercial grade glue you must use a heat press to apply designs to your garment. You will get even heat and pressure throughout the design Application Instructions:
For standard 100% Cotton Shirt:
- - Set the heat-press to 288 degrees Fahrenheit (285-290 degree range).
- - Set the timer to 12 seconds.
- - Place a Nomex heat pad on the bottom platform of your heat-press or use a lower platen Teflon cover; depending on your brand and style of heat press.
- - Adjust the upper platform so the pressure is high, but still able to lock down. (If your machine measures 0-9 pressure, it should be set to 7)
- - Pre-press your garment to flatten out any wrinkles, and then allow it to cool.
- - Cut away any excess transfer paper that serves no purpose.
- - Place spangle design on the garment.
- - Lower heat-press for 12 seconds. Once finished, remove garment and lay out flat, design downward, on your work table.
- - Rub the design to assist in cooling. (Recommended to use a shirt or cloth to protect hand from heat)
- - Warm peel (Not HOT or COLD) transfer paper off in whichever motion works best for that design.
- - If you feel any spangles are not 100% secured after peeling, press a second time for just a few seconds.
If any spangles come off during this peel, you can cut out the transfer paper that holds the spangle dot(s) and replace it where it belongs. Your cut out does not have to be too precise as to hold just the one little dot(s), it should be of a workable size. Reheat the whole design for just 5-6 seconds. Press the dot(s) firmly. Be careful not to move any of the others spangles since they will be vulnerable to movement. Allow the ‘dot’ to cool then carefully peel off the transfer paper cut out. This second pressing will serve as the second press for the whole design.
Washing / Drying instructions
- - As with most decorated garments, care should be taken when laundering.
- - Turn the garment inside-out, if possible.
- - Do not launder with rough items within the same washer.
- - Use ‘Gentle Cycle’. Water temperature should be Cold or Warm, but not Hot.
- - Drying is your choice: Hang to dry, or use Low Heat settings.
TRANSFER GRAPHIC SHIRTS FAQs
Can you lay the graphic on sleeves?
Yes, we can. Adding a name or a small symbol or even a number is not a problem.
Can I order my design on multiple shirt styles and / or colors?
Yes, we do have multiple styles and colors available.
Will your graphic wash off?
No, once the graphic is applied, it is there for the life of the garment.
How many colors can you print?
We can lay down up to 3 different colors per design.
How do I retrieve a past design?
We save all designs, so that if you want to order more, we have it ready.
What is the minimum quantity I have to order for a transfer design shirt?
We take orders as low as one piece, but keep in mind it may be beneficial for you to order a higher quantity for lower pricing.
What is the maximum quantity that you will print?
There is no limit. ShirtMama.com will accommodate any size order.
How can I see a sample of my order before it gets printed?
All customers receive an emailed sample of their print before we begin production. From there, you will be able to approve your design or make changes. We NEVER begin laying down the design without your approval and we will make changes until you are happy with your final print.
How fast can you deliver my order?
Standard turn around time is anywhere from 7-10 business days from the time the order is placed. However, we are well known for turning around orders for with impossible deadlines, such as Next Day. Give us a call or email today to assist you with your rush delivery needs.
How large can you print my image?
ShirtMama.com’s recommended print area is 11 x 11 inches or less. The maximum print area is 14 inches wide x 14 inches high. For special requests, please feel free to contact a customer support representative.
Who is responsible for deciding if a trademarked or registered logo may be printed by ShirtMama.com?
All customers are responsible for what is being imprinted. We cannot take responsibility for a customer who is infringing on a trademark, registered mark, or copyright. We strongly recommend a customer does not print any mark they do not have the rights to. It is impossible for us as an organization to be aware of every trademark, registered mark, or copyright which exists today. We will only conduct business with a customer with the understanding that they are taking full responsibility and have full rights to utilize the marks and logos they wish to have imprinted on their garments. ShirtMama.com is strictly a Garment Decorating company.
Who do I contact if our mark has been printed by ShirtMama.com?
In the case that you have been made aware of someone who has infringed on your mark, you may contact Report@ShirtMama.com
What is your return policy?
We cannot accept returns on customized goods, unless there is a printing error that differs from the approved design proof. If a printing error occurs, ShirtMama.com will be happy to reprint the order for you or give you a full refund on your purchase. If you have product or service questions, please call or email customer support to answer any questions you may have before placing an order.